Aparna Gupta has been appointed as the leader of Microsoft's Global Delivery Center
Microsoft appointed Aparna Gupta as the Global Delivery Center (GDC) leader. This is a part of the Industry Solutions Delivery and the broader Microsoft Customer and Partner Solutions (MCAPS) organization. As the new GDC leader, Gupta will be responsible for overseeing customer innovation and delivery excellence, cloud growth acceleration, top-tier talent acquisition, industry depth and partner ecosystem.
“I am looking forward to working with the teams at GDC to deepen technical expertise across solution areas and build a strong team culture with an aim to deliver excellence to our customers. There is a strong foundation within the team, and I hope to build further on it to take it to the next level", Gupta said in a statement. Six years ago, she joined Microsoft as the India lead for Commercial Software Engineering (CSE), now known as ISE. During her time at Microsoft, she has significantly impacted the business, including establishing the Customer Success Unit (CSU) as a new segment in MCAPS India, according to Microsoft.
"With more than 25 years of industry expertise and extensive Microsoft experience, coupled with her ambition and unwavering leadership, I have no doubt that Aparna will lead our GDC team to continued success", said Maureen Costello, Corporate Vice President, Microsoft Industry Solutions Delivery. Established in Hyderabad in 2005, Global Delivery Center (GDC) is the delivery arm of Industry Solutions Delivery and has since scaled to two more locations Bengaluru and Noida, along with a global presence.
Gupta will work closely with the team to continue supporting customers in their digital transformational journey. "Her extensive experience and deep knowledge of Microsoft technologies will help customers plan and deploy future-ready solutions, especially in the age of AI, and maximize the value of their investment in Microsoft", said Puneet Chandok, President, Microsoft India and South Asia. GDC includes four Centers of Excellence (CoE) in app innovation, Data & AI, Infra and security, and Business Applications, along with functions like Partner and Delivery Management and Adoption Management.
